Articles on: Skins & withdrawals

Unable to withdraw an item (Your account is unavailable for trading)

The withdrawal is being canceled due to restrictions on your Steam account. Please check the following:

  • Trade Link: Your trade link may be outdated. Create a new trade link in Steam and update it in your account settings on our website.
  • Privacy Settings: Your profile and inventory must be set to “Public.” Please check your Steam privacy settings.
  • Steam Guard: Steam Guard must be enabled. Without it, Steam blocks all trades.

If everything is set up correctly but the error persists: Your account is most likely temporarily restricted in our partners’ trading system. This restriction usually lasts 7 days.
Solution: Open Steam and try sending a trade offer to a friend. The trade screen will usually display up-to-date information about the restriction and what you need to do to remove it.

Updated on: 28/08/2026