Question 1

Cooperation with Upgrader

Accepted Answer

Thank you for your interest in the project! 🙌 We are always open to new ideas and partnerships.

So that we can review your proposal faster, send an email to: 📧 In the email, please include:

Social networks: links to your main platforms.
Telegram: your nickname for quick contact.
Format of cooperation: briefly describe how you propose to collaborate.

We will review your proposal and contact you if it fits us!

Question 2

How to cancel a skin deposit?

Accepted Answer

You can only cancel a skin deposit via Steam, if Steam still allows the cancellation of this trade.

Please do the following:

Open Steam.
Go to Inventory.
Click Trade Offers.
Open the View Trade History section.
Find the required trade by date, time, and the item you sent for the deposit.
Open this trade.
If Steam allows cancelling the trade, there will be a Cancel Trade button.
Click it and confirm the cancellation in Steam.

Please note: if there is no cancel button, it means Steam no longer allows cancelling this trade. In this case, we will not be able to cancel the deposit on our end.

Also important: after cancelling the trade, the item must return to your Steam account, and the deposit on the site will not be credited.

Question 3

I declined the trade, will the funds be returned?

Accepted Answer

It all depends on the stage at which you cancelled the operation:

If you declined the request without accepting it: Yes, everything is fine! The funds will return to your balance shortly.

If you first accepted the trade and then declined it: Unfortunately, in this case, the funds are considered lost. According to the provider's rules (indicated during withdrawal on the site), it is impossible to restore them or return them to the balance.

Important: This is a technical rule of the payment provider, which we, unfortunately, cannot influence.

Question 4

Why does it say "Trade Canceled"?

Accepted Answer

Don't worry, your balance is safe. Most likely, the selected skin was simply out of stock on the market at the moment. What to do next:

Sell this item back on the site (funds will instantly return to your balance).
Choose any other available skin.
Repeat the withdrawal. This is the fastest way to get the item into your inventory!

Question 5

Gift-Cards

Accepted Answer

🎁 Complete Guide to UPGRADER Gift Cards (Gift Codes)

Hello, fighters! To make topping up your balance on our site even more convenient and accessible from anywhere in the world, we have launched support for gift cards (gift codes). This guide will help you understand how gift cards work, where to buy them safely, how to activate them correctly, and what to do if something goes wrong.

1. What is an UPGRADER Gift Card?

A gift card is a special digital voucher that contains a unique secret code. When you activate this code on our website, the card's face value is instantly credited to your balance. Why do you need it?

Convenient: If your direct card payment doesn't go through or you don't have cryptocurrency, you can easily buy a gift card on major gaming marketplaces.
Safe: You don't need to enter your bank card details directly on our website.
Great Gift: You can give such a code to a friend or a giveaway winner.

2. Where to Officially Buy a Gift Card?

We partner with major global distributors of digital goods. You can officially purchase our gift cards of various denominations on the marketplaces of our partners:

🛒 KeysForGamers
🛒 Difmark

⚠️ Important: Do not buy gift codes on suspicious forums or from private individuals on Discord/Telegram. Official codes are sold only on the platforms of our official partners!

3. Step-by-Step Instructions for Activating the Code on the Website

Got the code? Great! Let's credit it to

Question 6

Can I unlink my Steam account?

Accepted Answer

Your account on the site is linked to your Steam profile. Unfortunately, it is impossible to unlink a Steam account from the site account.

Frequently Read Articles

Browse All Categories