• Deposited with skins, but balance didn't change?

  Depositing with items from Dota 2 and Rust is available on the site — such deposits are credited instantly. When depositing with items from CS2, the crediting happens in 7 days rounded to the next full hour. After this period, the item will automatically be credited to your balance. Reason: This is due to the Steam Trade Protection security system (trade ban on new items). The balance will only be credited after the item becomes available for transfer. We also warn aboutFew readers

• How to cancel a skin deposit?

  You can only cancel a skin deposit via Steam, if Steam still allows the cancellation of this trade. Please do the following: Open Steam. Go to Inventory. Click Trade Offers. Open the View Trade History section. Find the required trade by date, time, and the item you sent for the deposit. Open this trade. If Steam allows cancelling the trade, there will be a Cancel Trade button. Click it and confirm the cancellation in Steam. Please note: if there is no cancel button, itFew readers

• Can't top up the balance?

  If your transaction is declined, it was most likely blocked by the security system of your bank or payment gateway. How to solve the problem: Use another card: This is often the fastest way. Change the method: Try topping up via cryptocurrency, skins or gift-card. Wait: Try again in 1-2 hours. If none of these methods worked, contact support, make sure to provide your ID and attach a screenshot of the error. We will try to help!Few readers

• What to do if the deposit did not arrive?

  Don't worry, crediting funds usually takes some time. Wait 60 minutes. This is the standard payment processing regulation by the payment system. Check your inventory. Often the deposit arrives as skins, and not as a direct balance top-up. Check your inventory on the site. If an hour has passed and the funds are not there, write to us in support, attaching the PDF receipt file and your site ID. We will definitely look into it!Few readers

• Gift-Cards

  🎁 Complete Guide to UPGRADER Gift Cards (Gift Codes) Hello, fighters! To make topping up your balance on our site even more convenient and accessible from anywhere in the world, we have launched support for gift cards (gift codes). This guide will help you understand how gift cards work, where to buy them safely, how to activate them correctly, and what to do if something goes wrong. 1. What is an UPGRADER Gift Card? A gift card is a special digital voucher that contains a unique secreFew readers

• Deposit not credited, money deducted, what to do?

  If your payment didn't go through, but the money was deducted from your card, please follow these instructions: Make sure that more than 60 minutes have passed since the deduction. Send us the receipt in PDF format. It needs to be downloaded directly from your bank's mobile app. Include your site ID in the request. Why this is important: The payment provider only accepts original PDF statements for the correct search of the transaction. Unfortunately, screenshots are not accepted. WeFew readers

• Topped up balance, but received a different amount

  Most likely, part of your deposit arrived as skins in your inventory! 💡Few readers